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Comcast keeps losing customers despite price guarantee and unlimited data

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In April 2025, Comcast President Mike Cavanagh bemoaned that the company's cable broadband division was "not winning in the marketplace” amid increased competition from fiber and fixed wireless Internet service providers.

Cavanagh identified some problems that had been obvious to Comcast customers for many years: Its prices aren’t transparent enough and rise too frequently, and dealing with the company is too difficult. Comcast sought to fix the problems with a five-year price guarantee, one year of free Xfinity Mobile service for home Internet customers, and plans with unlimited data instead of punitive data caps. But the company is still losing broadband customers at a higher-than-expected rate.

In Q4 2025 earnings announced today, Comcast reported a net loss of 181,000 residential and business broadband customers in the US. The loss consists of 178,000 residential Internet customers and 3,000 business customers.

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LinuxGeek
21 hours ago
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They will lose me as a customer as soon as Mint Home Internet is available in my area. Comcast advertised pricing is a complete lie. They raised my rates again this year. I'm on the cheapest plan that they offer and it's $69/month.
scm7sc
18 hours ago
Yikes! Fios for me is just $80 for gig internet (with no caps) and the cheapest plan is just 35. Between Comcast’s poor customer service and data caps it doesn’t surprise me it’s too little too late.
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Legal action over 'unfair' Steam game store prices given go ahead

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Millions of gamers could get compensation if the lawsuit - which accuses Valve of charging inflated prices - succeeds.
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LinuxGeek
3 days ago
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Silly lawsuit. If you don't like their prices there are other places to buy games - or maybe find something other than gaming to do with your time. I enjoy the convenience of Steam and their commitment to gaming on linux.
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Microsoft Shared BitLocker Keys With FBI, Raising Privacy Fears

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Microsoft confirmed it can hand over BitLocker recovery keys stored in the cloud under warrant, reviving debate over who controls encrypted data.

The post Microsoft Shared BitLocker Keys With FBI, Raising Privacy Fears appeared first on TechRepublic.

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LinuxGeek
4 days ago
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I don't need disk encryption in my personal life. There is more danger of losing data because of encryption failures or misplaced keys than the unlikely possibility that someone gains access to my drive. However, for those who need drive encryption, Microsoft in making it difficult to keep control of your keys out of their hands.
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The Android 'NexPhone': Linux on Demand, Dual-Boots Into Windows 11 - and Transforms Into a Workstation

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The "NexDock" (from Nex Computer) already turns your phone into a laptop workstation. Purism chose it as the docking station for their Librem 5 phones. But now Nex is offering its own smartphone "that runs Android 16, launches Debian, and dual-boots into Windows 11," according to the blog It's FOSS: Fourteen years after the first concept video was teased, the NexPhone is here, powered by a Qualcomm QCM6490, which, the keen-eyed among you will remember from the now-discontinued Fairphone 5. By 2026 standards, it's dated hardware, but Nex Computer doesn't seem to be overselling it, as they expect the NexPhone to be a secondary or backup phone, not a flagship contender. The phone includes an Adreno 643 GPU, 12GB of RAM, and 256GB of internal storage that can be expanded up to 512GB via a microSD card. In terms of software, the NexPhone boots into NexOS, a bloatware-free and minimal Android 16 system, with Debian running as an app with GPU acceleration, and Windows 11 being the dual-boot option that requires a restart to access. ["And because the default Windows interface isn't designed for a handheld screen, we built our own Mobile UI from the ground up to make Windows far easier to navigate on a phone," notes a blog post from Nex founder/CEO Emre Kosmaz]. And, before I forget, you can plug the NexPhone into a USB-C or HDMI display, add a keyboard and mouse to transform it into a desktop workstation. There's a camera plus "a comprehensive suite of sensors," according to the article, "that includes a fingerprint scanner, accelerometer, magnetometer, gyroscope, ambient light sensor, and proximity sensor.... "NexPhone is slated for a Q3 2026 release (July-September)..." Back in 2012, explains Nex founder/CEO Emre Kosmaz, "most investors weren't excited about funding new hardware. One VC even told us, 'I don't understand why anyone buys anything other than Apple'..." Over the last decade, we kept building and shipping — six generations of NexDock — helping customers turn phones into laptop-like setups (display + keyboard + trackpad). And now the industry is catching up faster than ever. With Android 16, desktop-style experiences are becoming more native and more mainstream. That momentum is exactly why NexPhone makes sense today... Thank you for being part of this journey. With your support, I hope NexPhone can help move us toward a world where phones truly replace laptops and PCs — more often, more naturally, and for more people.

Read more of this story at Slashdot.

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LinuxGeek
5 days ago
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Looks interesting, but I don't want to be the beta tester.
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Microsoft updates Notepad and Paint with more AI features

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Microsoft is rolling out new artificial intelligence features with the latest updates to the Notepad and Paint apps for Windows 11 Insiders. [...]
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LinuxGeek
8 days ago
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Oh no! Please just stop it.
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Wealth Gap Sparks Controversy Over Proposed California Billionaire Tax

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California’s proposed Billionaire Tax Act would levy a one-time 5% tax on net worth above $1 billion, fueling backlash, fairness debates, and exit threats.

The post Wealth Gap Sparks Controversy Over Proposed California Billionaire Tax appeared first on TechRepublic.

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LinuxGeek
18 days ago
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Maybe this isn't the right answer, but something needs to change. A few people have more money than they could spend in a lifetime while many struggle to pay for necessities.
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